24-03-2023 06:57 PM in
24-03-2023 09:40 PM in
Hi @R08 One of the things than cause reboots is outdated software,check you have the latest update. However a soft Reset by either holding in Power button on remote for 5 seconds or unplugging from the mains for a minute can sometimes fix issues. However can be due to faulty capacitors ,backlights or main board.
If the horizontal line is permament that would be a worry, advisable to check that there is no issue with the connections and reconnect. However if still troublesome would need to do a Picture Test. Go to Support-Self Diagnosis-Picture Test. if errors are displayed indicates crucial issue.
Would need to get in touch with Samsung Support regarding repair options.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
25-03-2023 09:21 AM in