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Original topic:

Expired warranty on new TV

(Topic created on: 26-09-2023 11:03 PM)
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CuddlyChops
Student
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Hi. I purchased a new TV from Curry's about a week ago, and when I registered it on Samsung it shows expired warranty as per picture below.

Capture.PNG

 

Should I confront Curry's about this, as they said that TV will have 5 years warranty?

Please can anyone bring a bit of light to the situation as I am a bit confused.

Thanks

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5 REPLIES 5
Vetri
Voyager
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Since it's only about a week ago you have every right to return the TV if this issue is not addressed by the retailer.
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-Robot-
Samsung Members Star ★
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I would speak to currys as you want to get your warranty

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Bigtasty65
Hotshot
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The warranty starts from the date of purchase. If it can't be sorted out by Curry's or Samsung, then consult a solicitor.
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Aklima
Big Cheese
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Hi,
Yes you should.
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CuddlyChops
Student
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I just spoke with Samsung, and they have confirmed that the 5 years warranty starts from the date of purchase, so I shouldn't be bothered what the website is stating.

I will also speak with Curry's, out of curriosity, just to check what their responce will be :smiling-face:

Thanks