Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Empty folders on Seagate Expansion 5TB HDD

(Topic created on: 11-04-2023 11:17 AM)
1073 Views
svendleir
Apprentice
Options

I use a seagate expansion 5tb HDD on which I put my mp4 movies so I can watch them on a Samsung tv. Since yesterday, when I add movies to the HDD they show up as empty folders on my Samsung TV. All the movies I ever added before yesterday play just fine. It's only the movies that I added since yesterday that show up as empty folders on my samsung tv. The movies play perfect on pc. When I copy a movie from my seagate expansion HDD to another Seagate expansion hdd it plays fine as well on my samsung tv. Does anybody have an idea what could be wrong?

1 Solution


Accepted Solutions
Solution
svendleir
Apprentice
Options

I found a solution. I removed my movies out of their folder. The I deleted the empty folder and made a new folder with the same name, put the movie files back in the new folder. Everything works again now.

View solution in context

5 REPLIES 5
kamil40013
Samsung Members Star ★★★
Options

Are the new videos in the same format as the old ones ? You can try to copy new movies to another HDD or USB to see if you have problem with drive or file.


0 Likes
svendleir
Apprentice
Options

yes, same format. Every time I hook up the HDD to the tv some more movies show as empty maps. They work perfect on another HDD and perfect on PC. It's weird because some movies work after a few times of unplugging and replugging the HDD and others show up as empty maps. I'm baffled

0 Likes
kamil40013
Samsung Members Star ★★★
Options

@svendleir, I think you can try to change HDD cable or format whole HDD and copy files to it again.


0 Likes
Solution
svendleir
Apprentice
Options

I found a solution. I removed my movies out of their folder. The I deleted the empty folder and made a new folder with the same name, put the movie files back in the new folder. Everything works again now.

svendleir
Apprentice
Options

Problem is back today. And my previous trick doesn't work anymore. Frustrating.

0 Likes