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Original topic:

Downloading apps

(Topic created on: 28/10/19 18:28)
STurner
New Member
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TV

Good evening.

I have just bought a 4k UHD tv and have tried to download a number of apps from the play store but when I click install it asks what device onto but the tv never shows. It offers all my android phones but not tv. Any ideas please?

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CarloL
Moderator
Moderator
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TV

Hey @STurner! What's the model number of the TV? This can be found via: Menu > Settings > Support > Contact Samsung. Also run a connection test: Menu > General > Network > Network status. Next, check if you have enough space available on the TV storage to download more apps: Menu > Apps > Settings > Top right.