07-07-2020 08:12 AM - last edited 07-07-2020 12:22 PM
Hi, I don't get Atmos support (the icon doesn't even appear in the film preview screen, all you get is 5.1) on any of the content on internal Disney+ app running on my QE49Q70R.
I know they've reopened Atmos because the same movies on the Disney+ app running on my Nvidia shield 2019 has the Atmos logo.
Does anyone else have this problem with the Disney+ app on their Samsung? I've deleted and reinstalled the app already. Currently running Tizen 1356
14-05-2021 11:13 AM
If you are using an AVR system bite the bullet and get yourself a 4k firestick and plug it directly into one of the AVR's spare HDMI ports, Disney plus Atmos works a treat now on my Denon AVR system. It is a work around that we shouldn't have to do, sky Q Dolby Atmos no issues netflix no issues prime no issues just Disney plus. but this does work and if like me you got Disney plus because of it's Dolby Atmos content it's worth the outlay
21-06-2021 04:22 PM
i can also help, ATMOS works on an xbox series x with HW-Q950A & QN95A, Plex has the same issue, basically you pass-through the signal to the capable sound bar.
04-10-2021 10:28 PM
I have a QN95A and Q900T and now get atmos with Disney+ app version 1.71.
Not seen a change log or anything, so fingers crossed it works for everyone with an Atmos Soundbar.
04-10-2021 10:47 PM
Do you have an example of content with atmos on disney+ so I can check?
04-10-2021 10:55 PM - last edited 04-10-2021 10:56 PM
05-10-2021 07:44 AM
Lucky you! For me it still shows 5.1 and the app is up to date 😞
What a mess...
06-10-2021 05:19 PM
No Atmos here either. App says version 1.8. Get atmos on both netflix and the Samsung apple tv app.
06-10-2021 05:31 PM
Have atoms on qn95a on Amazon Netflix and Disney but not on Apple TV app
on q60t I have it only on Netflix and Amazon and not on Disney and apple
26-10-2021 12:40 PM
Apple TV app with Samsung TV not appear the logo, but in your soundbar appear automatic the logo DOLBY ATMOS, the problem is that in DD+ always appear 5.1 and of course when you ask in your soundbar info about the sound says only “ Dolby audio”
So, Apple TV app not important appear the logo, always work Dolby atmos on several languages, but DISNEY ?
i have too soundbars LG y Samsung Q900A in both cases, I can not receive Dolby atmos with Disney plus, Star* and HBO max+
only with
Apple TV+ and movies on iTunes
nextflix and Amazon
21-11-2021 07:51 PM
Issue has been resolved. Disney content with atmos is pushed through tizen as from now.