Disney plus

[DebsBro]

Hi all so I have model UE40H7000 and I've tried doing  a reset and I still can't get the Disney+ app to come up, does anyone know if it's available on this model. Unfortunately I can't contact Samsung because their recorded message says because of Covid 19 no one is available. Trying to keep the household entertained and thought this would be a good channel, but no good if I can't get it on the tv. Thx Debs

[CarlH]

Hi @DebsBro. Disney+ isn't available for this model (it's only available for the K, M, N R and T ranges of Samsung TV's. If you have a console, it's available for them (or any other device that enables streaming services). 

[DebsBro]

Thx Carl for advising, you’d have thought you’d be able to get any apps. I suppose this is a way to make you upgrade - not happy Samsung

[CarlH]

It's down to the app developers to  decide which ones are available for the TV, so in this case, it's Disney.