13-04-2020 10:11 PM
I have a ue40ku6400 - Disney + has been working fine for a few weeks but now I am getting this (no problem on another Samsung TV)
The error message relates to 'language settings' for what that's worth
I have been through disney + support & tried various things to no avail including verifying password, changing DNS settings etc.
Reinstalling smart hub worked until TV powered off then problem returned. Any ideas gratefull received - no one else seems to have this error!
14-04-2020 10:51 AM
14-04-2020 11:46 AM
Hi - yes
LANGUAGE_SETTINGS_INIT_FAILURE
14-04-2020 12:31 PM
Welcome to the Community!
14-04-2020 01:08 PM
Hi - yes & yes
14-04-2020 02:45 PM
Having exact same problem.
I am in the US
14-04-2020 03:05 PM
@Saint_Nick , Cheers! What's the full software version on your TV?
(Menu / Settings > Support > Contact Samsung / About This TV)
@Keiran25 , With us being UK/Ireland based we're limited on what support we can give for US users, but it would be interesting to know the model code and full software version of your TV too. 👍
14-04-2020 03:08 PM
14-04-2020 03:11 PM
14-04-2020 03:33 PM
It’s T-JZMDEUC-1242.0
cheers