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Disney+ on KS7000 - not in 4K

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First Poster

I'm not convinced. Calibration should make some difference but HDR, if a TV supports it and is sold on that basis, needs to look decent without a load of config that only a limited number of users would know how to do. I think different TV's implement it better than others. Oh and The Mandalorian definitely has HDR issues: https://arstechnica.com/gadgets/2019/11/disneys-the-mandalorian-joins-a-long-list-of-fake-hdr-conten...

 

Disney+ is doing funny things though. It claims I'm getting an Atmos sound signal but my amp doesn't identify it as getting discreet height speaker signals. 

 

Basically the streamers are using the pandemic as a basis to reduce quality (and save money via bandwidth) in ways that only techies are noticing.

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First Poster

Hi all,

 

It appears due to the recent Pandemic for COViD19, all Disney UK streams will downgrade the bandwitdh during this time. It is therefore possible that your set supports the 4k Ultra HD/ HDR 10/5.1 Dolby but at the moment the max you can get is HD (or even SD).

 

See this article: https://www.capacitymedia.com/articles/3825162/disney-launches-in-europe-with-25-bandwidth-reduction...

 

BTW I own the Samsung KS9000 TV

 

Thanks 

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Apprentice
Just an update on the xbox one x situation. Receiving hd only was down to a setting on the tv set incorrectly it now says 4k uhd hdr10 on the xbox one x app. Still only hd on ks7000 and hdr 10 still hasn't returned. Neither samsung or Disney can provide a reason why this the case both blaming each other
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Apprentice

Hello 

I Know this thread is about 4K issue for Disney+

But if you already had the latest firmware 1242 on their KS tv please take a look on this, because in  fact there exists  a much worse issue and bad behaviour from Samsung. Give your feedback please.

 

https://eu.community.samsung.com/t5/TV/65KS9500-New-Firmware-1242/td-p/1589893/jump-to/first-unread-...

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New Member

Thanks for posting this because I've recently lost my ability to watch anything on Disney+ from my Samsung tv app since the quarantine.   Something definitely is up!

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