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Disney+ error code 1016 again model UE43K6500

(Topic created on: 05-07-2020 02:04 PM)
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MikeSchofield
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Had this issue at end of May, where Disney + app won't open just gives error code 1016. Apparently was due to either Samsung/Disney update. Anyway same thing happened again sometime yesterday afternoon (UK). Anyone having same issue or know a fix?

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MikeSchofield
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Started working again on Monday all by itself.

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AndrewL
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@MikeSchofield: Sorry to hear that you're having further issues with the Disney+ app on your TV. Can you try unplugging the TV at the wall for around 30 seconds, then plug it back in and power it back on to clear the cached memory of the device. Does this resolve your issue?
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MikeSchofield
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First thing I tried. No luck

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Solution
MikeSchofield
Journeyman
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Started working again on Monday all by itself.

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