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Discovery plus

(Topic created on: 19-05-2023 05:10 PM)
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vigomag
First Poster
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Discovery plus will not work on the TV I get the error 1B 6006 drm protected content. I have contacted Samsung who did all they could do remotely and then Discovery plus but neither can resolve the issue any ideas. The TV is a UE50RU7400UXXU

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ChrisM
SuperStar
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Hi @vigomag!

We're sure you've checked this, but is the software on your TV up to date? It should be on version 1401.0. Go to Home > Settings > Support > About This TV. Also, have you tried uninstalling the app and then re-installing?: https://www.samsung.com/uk/support/tv-audio-video/how-do-i-manage-apps-on-my-smart-tv/ 

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