Discovery plus

[vigomag]

Discovery plus will not work on the TV I get the error 1B 6006 drm protected content. I have contacted Samsung who did all they could do remotely and then Discovery plus but neither can resolve the issue any ideas. The TV is a UE50RU7400UXXU

[ChrisM]

Hi @vigomag!

We're sure you've checked this, but is the software on your TV up to date? It should be on version 1401.0. Go to Home > Settings > Support > About This TV. Also, have you tried uninstalling the app and then re-installing?: https://www.samsung.com/uk/support/tv-audio-video/how-do-i-manage-apps-on-my-smart-tv/