09-05-2022 08:20 PM in
Why do I keep getting a voice message saying “digital audio in” whenever a door closes or other loud noise ? This happens only when the TV is off.
Any help would be appreciated, this is driving me nuts
09-05-2022 11:03 PM in
10-05-2022 02:20 PM in
@Seege: Please can you confirm the model number of the TV, located on the sticker on the back of the device, or in Settings > Support > About This TV. In the meantime, please try pressing the +/- Volume button on your Smart Remote to open the Accessibility shortcuts, navigate to Voice Guide and turn this feature off if it's active.
11-05-2022 01:39 PM in
hello Andrew
The model number is un50AU8000F. I turned off the voice guide first day I had the TV
thanks