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Original topic:

Delay with subtitles when watching a YouTube video on my Samsung QLED Q900R through Apple TV device...

(Topic created on: 06/05/20 03:44)
PeerNorway
Voyager
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TV

Hello, I have had some issues getting the separate subtitles to be viewed on my big new TV when I watch foreign TV-shows and series from South Korea. This is through legit YouTube channels and uploads, and when I have the English subtitles on (which I had to set premaritally "on" in the settings as it seems to be the only option to have it on), I noticed there is a slight delay when they come up, and at the end of the video the last subtitles for the last scene in the video do not come up. However, when I watch it on YouTube on my MacBook without having to use Apple TV, it works just fine. So I assume this delay has to do with my setting on my Apple TV - or something I messed up on my new  Samsung Q900R TV. By the way, I use the Apple TV box, not the separate Apple TV app in the software on my Samsung TV - and it is only the 3rd generation Apple TV (not 4K), which works fine for my use for the time being...

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TessM
Moderator
Moderator
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TV

Morning @PeerNorway ,

 

would you be able to tell me if this is only affecting Youtube videos? Are all the devices software up to date?

 

You cancheck your TV software version from: Settings> Support>About this TV/Contact Samsung.

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