07-06-2020 12:13 PM
Ive recently bought a 7 series uhd 4k tv,on a some of the apps,apple tv plus especially the picture is really dark,in the dark scenes on some programmes its literally like watching a black screen,tried changing settings,tried the chat thing here where someone from samsung took control and its exactly the same,feeling very much like ive wasted my money
07-06-2020 02:06 PM
07-06-2020 07:42 PM
20-06-2020 11:45 PM
@AndrewL any update on this as I have exactly the same issu? Very dark on 4K HDR content from Disney+ and Prime. HD content is fine. Support engineer took control of my TV but not improvement. On the verge of returning the TV...
28-07-2020 10:27 PM
Upgrading the firmware to 1302 made a big improvement for me.