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Original topic:

Dark screen UE43NU7192UUXH

(Topic created on: 10-01-2021 02:18 PM)
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takeshiga
First Poster
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Good evening, dear community! A slight darkout appeared at the down right of the screen, and then moved to the left half of the screen. What do you think about this problem? Is one of the LEDs or the backlight controller broken?

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1 REPLY 1
ChrisM
SuperStar
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Hi @takeshiga 

 

Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV. Also, let's try resetting your TV. Go to Home > Settings > Support > Self Diagnosis > Reset. Note, this will reset the TV settings back to the factory default settings, therefore any adjustments made to your settings will be lost.

 

Let us know how you get on.

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