10-01-2021 02:18 PM - last edited 10-01-2021 02:30 PM
Good evening, dear community! A slight darkout appeared at the down right of the screen, and then moved to the left half of the screen. What do you think about this problem? Is one of the LEDs or the backlight controller broken?
13-01-2021 02:35 PM in
Hi @takeshiga
Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV. Also, let's try resetting your TV. Go to Home > Settings > Support > Self Diagnosis > Reset. Note, this will reset the TV settings back to the factory default settings, therefore any adjustments made to your settings will be lost.
Let us know how you get on.