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Dark area on UN60F7050AFXZA only noticeable on dim picture

(Topic created on: 25-06-2020 04:09 PM)
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PMCGA
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My UN60F7050AFXZA has developed an area that is only noticeable when there is a dim picture on the screen. It can't be seen at all when I do the picture test or when there is a bright picture. What could cause this and how can it be resolved?Samsung TV.jpg

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AndrewL
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@PMCGA: Sorry to hear that you're experiencing this issue. Is the problem visible on all sources? If you go to Settings > Support > Self Diagnosis > Picture Test, does the issue persist, and does the test return an 'Failed' massages? If so, please reach out to Samsung Support in your region to arrange for an engineer to inspect the device. Please be aware that, due to Covid-19, you may be required to wait until lockdown restrictions have been lifted before a repair can be carried out.
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