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Corner melted, daughter burned herself

(Topic created on: 25-11-2021 10:30 AM)
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PlusNouveau
Student
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Hi,

My television went completely dark and this strange spot appeared. My daughter, intrigued, burned herself. The corner was so hot, the plastic melted. 

IMG_6036.jpg

3 REPLIES 3
StephK1
Moderator
Moderator
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Hey @PlusNouveau, sorry to hear about this incident with your TV. If you're based in the UK or Ireland, please get in touch by sending a PM to @Sam_UK or using the contact details on this page: https://www.samsung.com/uk/support/contact/ 

 

We will be able to get this escalated for you. 

PlusNouveau
Student
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Oh, oops, I didn't seen that it is the European Samsung community. I'll look for North America's community. Thanks,.

StephK1
Moderator
Moderator
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@PlusNouveau No worries at all! Please reach out to the Samsung Support Team in your region by accessing the following link, selecting your location, and heading to their contact page: https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/