08-01-2020 06:28 PM
I have just bought a sideboard to put all my devices away and so want to change channels without opening the side board. I have a samsung q9. But the smart remote doesn't seem to change channels. Any ideas how to make this happen?
11-01-2020 03:09 PM
Hi @Trulee
Could we take the full model code and software version of your TV? Go to Home > Settings > About This TV. Also, can you confirm that you're wanting to control your Sky box with your Samsung Smart remote?