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Channel guide

(Topic created on: 12-03-2019 11:04 AM)
19469 Views
Kdedwards
First Poster
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I just bought a 2018 Samsung qSeries. Tv channel guide was working great until daylight savings time. Now the time is wrong in the guide and the channel information is wrong. I thought it might be the clock time, but it is correct on the ambient clock. Does anyone have a fix? Oh and we are on air channels.

6 REPLIES 6
ChrisM
SuperStar
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Hi @Kdedwards.

 

Did you manage to get this sorted or are you still having the same issue?

peachyinnm
First Poster
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I have a series 6 TV.  The OTA channel guide is showing the wrong time and TV program.  The clock is set correctly on the TV, I have the setting on "auto" and the time is correct and time zone correct.  Why is the guide wrong?

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gnuorder
First Poster
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 I think I know the problem and know of a temporary fix. I think the OTA guild adjusts for DST so when the TV does too, it gets offset an hour. To fix, switch the TV clock to manual and turn on/off DST depending on how the guild is off. The only problem is you will have to do it again next time change.  I've foud no setting to handle OTA DST sepertely. A firmwhare fix would be needed for  A perminant fix.

Trecee25
First Poster
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Run set up again. Menu, setup, plug & play, and then follow the prompts.

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Larry1956
First Poster
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I have a similar problem. Our TU700D 65-inch TV was working perfectly until we moved from Oklahoma to Arkansas. Now, the guide for broadcast channels is wrong. I figure there must be a zip code somewhere that should be changed, but I haven’t been able to find it. Can someone help me with this please?

Rob H1
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Did you ever get this solved? I am having the same issue after moving to another state.

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