Changing location in ambient mode?

[Davinho]

I've been wanting to use the weather information option in ambient mode. However, I cannot seem to find out where I can set my location. It is currently showing as London, which is several hundred miles away from me.

Does anyone know where I can sort this out?

[CBismarck]

It took me a while to find this. If you go into the setting under the SmartThings App  under Advance Features there is a toggle that says Use Phone Location. Thia might help update the weather location. I have a Samsung Q8F. Will see if this works and let you know.

[trusselo]

That did not help.

[Qled_65]

Samsung don't care to solve this issue !! 

[Nickfuchs]

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@CBismarck wrote:

It took me a while to find this. If you go into the setting under the SmartThings App  under Advance Features there is a toggle that says Use Phone Location. Thia might help update the weather location. I have a Samsung Q8F. Will see if this works and let you know.

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You got lucky. Didn’t work for me. 

[Kerryirwin]

Wondering if you ever sorted this out as am keen to change our location too as don’t really need to know the weather in London!

[Akechuk]

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@Kerryirwin wrote:

Wondering if you ever sorted this out as am keen to change our location too as don’t really need to know the weather in London!

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Not really, although I eventually noticed that it’ll cycle through a handful of locations, ours being one of them. We don’t really use Ambient mode that much, it’s kind of a neat idea, but between the location thing and not being able to disable the sound fx (we could turn the tv down, obviously, but the sound fx interfere with audio coming through our Sonos, so if we want to have music playing we have to turn off Ambient Mode) it’s not that useful at this point. 

[Jocelyn4]

FYI

I logged out of my Samsung account on my The Frame TV and the ambient weather is still showing the weather for some "current location" that is NOT my location.

Samsung people, get your act together!

You created a beautiful experience, spent a lot of time and money on it, and you cannot get the smallest thing to work... weather information for an unknown wrong location is very frustrating... without ability to correct it