13-01-2022 10:49 AM - last edited 13-01-2022 10:52 AM
I have a Samsung QLED Q60A 32 TV with the captions settings turned OFF. Yet the captions still appear across the screen. Please advise.
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13-01-2022 10:52 AM
13-01-2022 01:54 PM
As I said, General > Accessibiltiy Menu > Caption Settings is already turned off yet the captions still appear across the screen.
13-01-2022 02:16 PM - last edited 13-01-2022 02:20 PM
13-01-2022 02:29 PM - last edited 13-01-2022 02:38 PM
14-01-2022 12:06 PM
That page talks about captions setting: on/off )I have it on off) and various appearances (I don’t care how it appears - I don’t want it to appear at all)
14-01-2022 12:08 PM
It appears during broadcast programs but not during commercials.
14-01-2022 12:14 PM
14-01-2022 01:20 PM
16-01-2022 04:57 PM
My wife just figured it out: captions were somehow accidentally turned on at the FIOS cable box level. Using the FIOS remote control, instead of Samsung TV remote control, she pressed “CC” and the annoying captions disappeared!