Hi, I bough a new TV AU9010, which is a great TV! But cann't register it to 5 years warranty because samsung is not one of the options for retailers (under the purchase location)!!!
I had exactly the same experience when trying to register my tv for 5 years that i purchased direct from Samsung so their online registration is total pants in my opinion. Then spent nearly 30 minutes on the phone with customer services to go through a very lengthy procedure and was told at the end i would receive an email confirming it within 48 hours and still waiting!. TV was advertised on the website that it comes with a 5 year warranty so should be automatic and nothing about Samsung making you jump through hoops to get it!
