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Can't update TV and iplayer no longer working

(Topic created on: 09-12-2019 12:34 PM)
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egtfay
First Poster
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iPlayer is requesting that I update my TV before it will work properly. When I go to 'Menu' and look at the update settings, I can see there is an available update (1550 - my TV is currently on 1350) but there's no option to update. How can I update my TV?

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3 REPLIES 3
TessM
Mastermind
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Hey @egtfay ,

 

hope that you are well. You can try to update this vis USB. Find how to do this on this link: https://www.samsung.com/uk/support/tv-audio-video/how-do-i-update-the-software-on-my-samsung-smart-t...

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TonyJHamilton
First Poster
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You might also just be out of luck.

 

Seems iPlayer is now broken on multiple SS TVs:

https://www.bbc.co.uk/iplayer/help/questions/recent-changes-to-iplayer/samsung-closure-2019

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JAMES4578
Samsung Members Star ★★
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@TonyJHamilton  The list you linked relates to  Samsung  Blu Ray, DVD and Set Top Devices (i.e.  non Tv devices)  In some cases Tv firmware will need  to be updated for iplayer to function.

 

For information on  Devices cerified for iplayer  (including Tv's) see this reference. https://www.bbc.co.uk/iplayer/help/questions/supported-devices/samsung 

 

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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