i have 44 channels that will not tune in some HD and some not.
they are listed but have a "D" with a line through it next to the channel name.
contacted Freeview who kindly sent out an engineer free of charge to check the aerial.
they changed the aerial although I suspect there was nothing up with it in the first place.
i have done the auto tuning hundreds of times and also the manual tuning but TV will not pick up these channels.
i have 4 other TV's in the house connected to the same aerial which pick up these channels but the Samsung won't.
software is up to date also
Did you manage to get this sorted? If not, could we take the full model code and software version of your TV? Go to Home > Settings > Support > Contact Samsung.
it looks like your software is fully up to date. Could you go to Home > Settings > Support > Self Diagnosis > Signal Information, and send us a photo of the screen please?
Let's try a reset on the TV. Go to Home > Settings > Support > Reset. Just be aware that any settings you may have adjusted will return to the default settings the TV came with.
reset the TVs but some of the HD channels are still missing.
ive just brought my daughter a new toshiba smart TVs and all the HD channels are on that tv