30-12-2018 12:17 PM in
i have 44 channels that will not tune in some HD and some not.
they are listed but have a "D" with a line through it next to the channel name.
contacted Freeview who kindly sent out an engineer free of charge to check the aerial.
they changed the aerial although I suspect there was nothing up with it in the first place.
i have done the auto tuning hundreds of times and also the manual tuning but TV will not pick up these channels.
i have 4 other TV's in the house connected to the same aerial which pick up these channels but the Samsung won't.
software is up to date also
10-11-2020 07:19 PM - last edited 15-11-2020 06:05 PM
Hi. Did you resolve this issue? Ive got a new UE32T5300AK in the kitchen and it won't pick up a block of HD channels (BBC4 HD to Quest HD). The signal and quality drop to 0% for these but is 100% for all other channels. All other TV's on this aerial work fine and have all channels available. Software is up to date. Thanks.