Can't switch on smart TV

[Charlie274]

I have a Samsung UE32T4307 model. I've only had it for 4 months and it won't turn on by the remote. I have changed the batteries and there is no control panel for me to manually switch on. Can anyone help please?

[AshS23ultra]

First port of call turn off at the main plug leave 30 seconds then turn back on hopefully that will solve it

[Charlie274]

Sadly that didn't work. I have ordered a new cable and remote to see if it's any of these that have gone. I can send these back if it's not these...

[LeoXXL]

You mentioned that there is no manual switch? check at the bottom of your screen just under samsung logo.

[Charlie274]

There is nothing there. that's the first place I checked

[Charlie274]

Samsung think the remote may be faulty. I have sent then a receipt as proof of purchase and they will send me a remote..hopefully

[jimbo77]

hi charlie do you have a fire stick connected to the TV? same thing happened to my LG set I almost bought a new tele until I saw a post telling me to change batteries on firestick remote and it worked for me ...

[Charlie274]

Hi I don't have a fire stick on this as its a smart TV. I wish it was that! 😁

[jimbo77]

mine is a smart TV too I plugged fire stick in USB port on back and everything was fine for a month or 2 and then one morning my TV was stuck on stand by and nothing I tried would turn set on 😒 ..I went on LG site and guy informed me he had same problem and to change batteries on my firestick remote didn't hold out much hope but hey presto it worked 🤗 saved me a lot of money .. hope you get sorted 😀

[Charlie274]

I'm glad it worked! Hope mine's is just a remote control issue 🙏🏽