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Can't login to my NFL Gamepass app

(Topic created on: 15-09-2019 04:55 PM)
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RobertChalmers
Journeyman
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I now have the NFL Gamepass app on my Samsung 4K tv, but it won't let me login.

I can login on my Apple TV, ipad, even the Web interface on the TV. But not via the NFL Gamepass app.

All I get is red lines around the login/padssword entry windows.

 

Am I the only person in the world with this problem?

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11 REPLIES 11
EL ALAMI HAMZA
Mastermind
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Hi @RobertChalmers

 

what is the model of your TV?

 



 

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RobertChalmers
Journeyman
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UR55NU8000

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EL ALAMI HAMZA
Mastermind
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ok thank you

can you send me a photo of this connection problem

 

 



 

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Carribelle366
First Poster
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Elalami, did you have an answer for this nfl game pass? I have the same problem...bought tv this morning specifically to log in to the app. It’s a UE50RU7470UXXU....any help appreciated! Thanks

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RobertChalmers
Journeyman
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Hi, yes. Mine just started working one day. Typed in the username and password and away it went. Very strange. I tried it every day for a week then suddenly it worked.
If you can see the app and you have your nfl account, it will eventually work. Well, mine did anyway...
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fjuwayhel
First Poster
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No you're not the only one.  NFL Gamepass woks beautifully on my Samsung 75" NU 8000 but does not work with my 50" Samsung.  I am in contact with NFL Gamepass technical support team.  Once I get a solid snawer I'll share it with you.

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Jesse68
Student
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I have a QE65Q70RATXXC Samsung TV.

I downloaded the NFL gamepas app but it turns the boxes around user/password to red and say nothing else.

How do I fix or get around this problem?

 

 

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valmirmark
First Poster
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I never found the app, I have 2 samsumg tv, model un55mu6300 and un43mu6300

Allanmnz
First Poster
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@valmirmark wrote:

I never found the app, I have 2 samsumg tv, model un55mu6300 and un43mu6300


I haven't found the app on my Samsung too 😞

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