Burning smell from tv

[Jhaynesnyc]

We've only had our 65" 4k curved Samsung TV for 5 years and yesterday it started making a horrible burning smell. We even had the fire department come. 

As I started searching for more info, I found others having similar issues with Samsung TVs. Any resolution or is this tv "fried"? I really don't want to have to buy a new TV but if I do, it surely won't be a Samsung. 

[alon0255]

I have a Samsung TV ue55k6500au. 

Had it for about 5 years. 

No started to hear popping sound, screen display got corrupted and it started to smell smoking /burning plastic.  

I took it out of electricity scaring it will explode or something... 

Any suggestions? 

[AndrewL]

@alon0255: I'm sorry to hear that you have encountered this issue with your TV. We take matters of customer safety very seriously - if you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

If you are based outside the UK and Ireland, then please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch with the relevant support team in your region, and an advisor will be able to assist you further. 

[SCummins]

I have just noted same issue. Samsung curved TV 'dead' bar some flashing on screen. Smell of burning plastic. I've unplugged but this is serious. What do Samsung suggest?

[AaronAJ]

@SCummins We take these matters very seriously! Please send us a message at @Sam_UK and we can discuss this further there.

[SCummins]

Message sent.

[SCummins]

Can Samsung please respond?