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Burning smell coming from tv

(Topic created on: 03-10-2022 03:03 PM)
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Nicole B84
First Poster

‎03-10-2022 03:03 PM

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Model no:  UE66KU6400U

Type no: UE55KU6400

 

I’ve had my Samsung 55” tv for just over 5 years and today I woke up to a horrid burning smell which is coming from the back of my TV. I Tried turning it on and it made an odd pulsing sound and eventually the picture came up but now there is a dark shadow down one side of my screen.  I shocked this has happened as I’ve got a Samsung tv in the bedroom which is 12 years old.   Is there anything that can be done to fix it?

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ChrisP88
Moderator
Moderator

‎03-10-2022 03:10 PM

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@Nicole B84 We are very sorry to hear this. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.  

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...