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Original topic:

Burning smell and TV won't turn on

(Topic created on: 30-08-2020 06:49 PM)
Dan_wyllie
First Poster
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TV

I bought a Samsung 55Q6F just over 2 years ago. When I went to use it today, I noticed there was no power to it and the was a plastic burning smell coming from the back of the TV. 

 

Has anyone experienced this? 

 

I find this extremely unsafe that a high priced product could do this after 2 years. Very disappointed! 

8 REPLIES 8
cheezestrip
Pioneer
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TV
it could be a damaged power board pretty sure the only way to fix it is by replacing the board or the part on the board that may be damaged
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Dan_wyllie
First Poster
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TV

I'm waiting for the Samsung engineer to look at it. I feel this is a huge safety concern and should be looked at before it happens to someone else with worse consequences than mine. 

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obello77
Apprentice
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Very dissatisfaction, search for  other comments on this topic. My case still hasn’t been resolved.

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DannyT
Moderator
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Hi there, @obello77.

 

Do you have a similar issue? 


Welcome to the Community!

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Ray
First Poster
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I’m having this same issue

ChrisM
Moderator
Moderator
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Hi @Ray  

Are you able to send us a Private Message to our team account @Sam_UK : https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597? 

(Guide on how to send Private Messages here: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... ) 

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Dedwards
First Poster
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TV

I’m having the same issue.

TV was working fine, then one day just stopped turning on and the smell of smoke is coming from the back. What is even worse my Toddler sleeps in the room with the TV that smells like smoke. I’m so glad I noticed and unplugged it.

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ChrisM
Moderator
Moderator
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Hi @Dedwards 

Are you able to send us a Private Message to our team account Sam_UK?: https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597? 

(Guide on how to send Private Messages here: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... ) 

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