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Burning plastic smell from back of Tv

(Topic created on: 13-04-2021 07:52 PM)
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Ramos2
Student
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Hi, I was watching a movie last night, when i started smelling burned plastic.   At first I wasn't sure where it was coming from.  As the smell got stronger, I realized the smell was coming from inside my Sumsung television.  I quickly turn the power off and disconnect it from the wall.  Anyone having similar issues?  I take good care of my stuff this is a manufacturer issue, I have noTV now.

44 REPLIES 44
Zeri1
First Poster
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Hi, have the same problem. Burning smell from TV. Started last night. Can you please send me instructions mentioned in various posts in this thread? 

M

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AndrewL
Moderator
Moderator
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@Zeri1: I'm sorry to hear that you're experiencing this issue. If you're based in the UK/Ireland then please can you send a private message to Sam_UK by tapping on your profile at the top of the page > Messages, including a description of the fault, and we will take some details from you to pass to the relevant department, who will be in touch to assist you further.

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

 

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Zeri1
First Poster
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Hi Andrew, emailed Sam as advised. Haven't heard from him yet. Would there be anything you guys could do or would I need to buy a new TV?

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KholaI
Moderator
Moderator
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Apologies for the wait @Zeri1 . Could you please check your inbox now? 

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M2300
Student
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I have the exact same problem. I spent thousands with air conditioning companies, air testing, etc. only to find out its the Samsung TV.

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TessM
Mastermind
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Heyy @Zeri1 ,

so sad to hear that. If you're based in the UK/Ireland then please can you send a private message to Sam_UK by tapping on your profile at the top of the page > Messages, including a description of the fault, and we will take some details from you to pass to the relevant department, who will be in touch to assist you further.

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

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M2300
Student
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Burnt plastic smell is the problem. Sickening and getting worse.

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DannyT
Moderator
Moderator
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Hey there, @M2300.

Same things to you. 

If you're based in the UK/Ireland then please can you send a private message to Sam_UK by tapping on your profile at the top of the page > Messages, including a description of the fault, and we will take some details from you to pass to the relevant department, who will be in touch to assist you further.

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...


Welcome to the Community!

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RNini
First Poster
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This happened to me last night. I fell asleep watching a movie with my toddlers. I woke up and the smell was so strong. Is this TV done for? Please help! 

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StephK1
Moderator
Moderator
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Hey @RNini, if you're based in the UK/Ireland, can you please send over a private message to @Sam_UK  including further details of the fault, so that we can look into this further for you? 

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