22-10-2019 04:27 AM - last edited 22-10-2019 04:29 AM
Hi, I was watching a movie last night, when i started smelling burned plastic. At first I wasn't sure where it was coming from. As the smell got stronger, I realized the smell was coming from inside my Sumsung television. I quickly turn the power off and disconnect it from the wall. Anyone having similar issues? I take good care of my stuff this is a manufacturer issue, I have noTV now.
23-10-2020 03:30 PM
We take this cases seriously @RobA714 and @rudigee .
Can you please send us more information about this in a PM from here: https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597
03-11-2020 08:10 PM - last edited 03-11-2020 08:14 PM by CarloL ) in
can you send me the same instructions to my Account via PM thanks.
04-11-2020 06:53 AM
This issue still remains unresolved. Do you intended to resolve this matter?
13-11-2020 09:41 PM
I have been breathing that ***** in almost 24 x 7 non stop for weeks, and been smelling it for months prior. Just found out what it was today. Been having serious health problems.
Thanks Samsung
Terrry from Canada
11-02-2021 04:35 PM
11-02-2021 04:51 PM
Hi @Will1028
Would you be able to send a private message to us please so we can gather some further information from you?
30-03-2021 09:49 PM
This just happened to me too. I've had the TV for less than a year. Its a Q8DT 65" Just watching YouTube on the TV like so many other days.
30-03-2021 09:57 PM
Why don't you just post the instructions. Everyone on this topic has the same problem.
01-04-2021 09:33 AM
Hi @R Simpson, sorry to hear about this. You can either send a PM directly to the mod above, or ring Samsung UK on 333 000 0333, and this will be escalated to the right team.