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BT Sport Error VC019 Code on Q80A TV

(Topic created on: 17-02-2022 11:29 AM)
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h1208nez
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I have BT Sport App on Q80A TV that I purchased Dec 2021.   I can play Live streams on BT Sport but on anything on demand I get VC019 error code.  I've checked settings all is fine.   Wifi/router is fine as all BT sport streams work fine on my Android phone & Windows Laptop.  Strangely enough, I have 4-year-old LV32F390 TV in another room that works fine on BT Sport Live & On Demand streams.  Ive contacted BT Sport and they've referred me to Samsung.  Ive updated software on Q80A & re-installed BT Sport App.   Issue still persists.  What is the problem with Q80A TV accessing On-Demand streams on BT Sport?

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