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Brand new q75q80t is not turning on (ticking on/off)!!

(Topic created on: 21-11-2020 07:56 PM)
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MTmsk80
First Poster
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Just got home, Saturday evening with my new q75q80t, eager to play som 120hz ps4. 

 

But it doesn't turn on! The red power indicator is flashing and the tv ticks on and off. It's got nothing to do with the remote.

I´ve disconected all cables, waited at least 15min before inserting the power cord again - still the same. I've tried holding the tv-power button for over 60sec - still no change. 

 

Support is closed - crisis!!!

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AndrewL
Moderator
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@MTmsk80: I'm sorry to hear that you're having issues with your Q80T TV. When the TV is in standby mode, does the LED continue to flash? If so then there may be a fault with the TV, therefore I recommend reaching out to the retailer if you purchased the TV less than 28 days ago, as you may be able to arrange a refund or replacement. Alternatively, please reach out to our Help Desk on 0333 000 0333, where an advisor will be able to look into this further for you. 

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