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Bought a TV in China. Need some major assistance.

(Topic created on: 30-09-2018 02:38 PM)
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Doobz
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Hi, guys

 

Hope you're all well

 

Now, down to the issue. I bought a UHD tv while I was in China (Model Number U. Everything was good initially. Then I moved back home and realized that apps like Netflix weren't showing up. This had happened with other TV's and all I had to do was change the region. So I did the old fast forward, 289, rewind to get the list of regions, but my TV only shows China as a region, and no way I'm even gonna get Youtube there.

 

I've tried everything to get it to work. I even set it it to China once by mistake, but then I did that INFO MENU MUTE POWER combo to factory reset it. But even after that it still only shows China in the list of regions.

 

So if anyone has any idea of how to show more regions it'd be really appreciated. 

 

 

 

 

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7 REPLIES 7
Doobz
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I*Model Number UA55MU6990JXXZ

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CarlH
Moderator
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Hi @Doobz. This was manufactured for the Chinese region, there isn't a way to change the settings to match yours unfortunately. 

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Asmita
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I also have exact same problem, is there any soultion yet? 

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Solo112
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I bought a TV in China samsung q70 and brought it back to my home country and I cannot access any apps. Did anyone find a solution? 

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ashyt16
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There is a China mode in the service menu settings.
Maybe twiddling with the region settings will allow you to choose a different region.
BE CAREFUL IN THE SERVICE MENU. TAKE PICS OF EVERY PAGE YOU CHANGE SETTINGS ON.
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BOLAJI
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Dear Doobz,

I trust you are keeping safe. Please i have a similar issue, i purchased my Q8C 65inch from China (where all the apps wher working perfectly) and on arrival at my country home i noticed all the apps stopped working and i dont have the option of choosing my country. How where you able to resolve this issue and kindly assist please.

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gerabagan_12
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How have you solved this problem?

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