25-02-2019 12:58 AM
Hi
i just went to use my Bluetooth headphones again on my tv (ue40h6400) and have just noticed the setting I was using to connect them has now disappeared, have connected them many times before so don’t understand where the Bluetooth setup has moved to either that or I’m looking in totally the wrong place. Can any one help?!
Solved! Go to Solution.
01-03-2019 02:46 PM
07-03-2019 01:11 AM
HI @Chloerog23 , if not sorted you may need to repair and possibly switch tv off for a minute/do a Smart Hub Reset if does not work initially.
Here is a general guide :
https://www.samsung.com/us/support/answer/ANS00079347/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
12-03-2019 12:19 AM
I have tried all of this and still nothing, must have got rid of the option during a update, which is pretty annoying. I have used the same headphones on the tv before so I know they are not the issue.
31-05-2020 02:14 PM
I am also facing same problem. Earlier I used to connect the bluetooth to my JBL speaker. Now that bluetooth option missing from menu.
Can somebody help to sort this out?
My TV Model is: UA40K5570AULXL
Thanks in advance.
01-06-2020 10:47 AM
Hey, had to access the secret menu to unlock the Bluetooth settings, it all works perfect now! Hope this works for you if you struggle with these instructions just go on YouTube and search Samsung Secret Menu or Samsung Secret Menu Bluetooth
Now TURN OFF of your TV and turn it ON again, give it a minute, select MENU on your remote control, then SOUND, then SPEAKER SETTINGS, and now you will see the BLUETOOTH Option
13-06-2020 03:28 PM
Thanks for the reply.
However I found it back doing the below steps.
1. Setting
2. Sound
3. Expert settings
4. Sound Mirroring
Ensure the sound Mirroring is OFF. If it is ON Bluetooth will be disabled.
Thanks once again.
17-01-2021 01:16 PM
26-04-2021 06:59 PM
In step #5, how do I change it from off to on?
11-01-2022 02:03 PM
I followed your steps above above hoping to get my Samsung keyboard to pair with my TV as it used to work just fine. I've spent hours on the phone with Samsung and they just keep telling me the keyboard wont-work with my TV because it's not a Bluetooth TV but I assure you it used to work with this TV. Can you help me?