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Original topic:

BlueTooth and Wireless Speaker Manager (grayed out)

(Topic created on: 13/12/20 16:43)
pride
Apprentice
Options
TV

Dear Community, and hopefully Samsung support staff,

 

I would like to connect a bluetooth audio device with my Samsung TV. But the Wireless Speaker Manager is grayed out, and the only two options available at "Select Speaker" setting is "TV Speaker" and "Audio Out/Optical". See image:

 

d1abc9eb-8234-43f6-bd61-e798abc37b0b.jfif

 

If i look into the hidden service menu, I can clearly see that BlueTooth audio is on, but there is no way for me to access bluetooth via my tv. See images:

 

952f2497-6658-4216-afb8-24949c5f07f7.jfif8fa4a332-a8d2-4763-82df-5f772c6d0e88.jfif

 

My TV model is:

UE60KU6000W

 

I hope someone can help. My request would be:

- enable wireless speaker manager functions

- enabling adding bluetooth audio devices

 

Thanks for all the help.

 

kind regards,

Erdem

4 REPLIES 4
RedIvy-_-8888
New Member
Options
TV

How'd you enable the hidden service menu?? BTW, same prob with mine 😅

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pride
Apprentice
Options
TV

Check these kinds of videos, on how to access that menu.. 

https://www.youtube.com/watch?v=LGngUs30dh0&list=FLvfuCVmDP3pnTy_q2x-mOAQ&index=1&t=82s&ab_channel=W...

 

But still, nobody knows a solution to my problem? Where is the community? Moderations? Samsung experts? A bit disappointing. 

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ChrisM
Moderator
Moderator
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TV

Hi @pride 

 

Have a look at this useful link to see if it helps!

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pride
Apprentice
Options
TV

Hi Chris, 

 

Thank you for the reply. I found this in the manual. So, there it says I should be able to connect, but there is a disclaimer which is not helpful. How do I know for sure?

 

Anyway, I tried to check with the link you provided, and my problem has not been solved.

 

pride_0-1610890534456.png

 

 

 

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