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Blue Line down centre of screen

(Topic created on: 06-04-2024 12:45 PM)
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Members_7T7OZ58
Student
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20240402_151359 - Copy.jpg

Samsung Neo QLED 8K  modelQE85QN900BTXXC

The blue line runs down the centr of the screen, anyone know what caused this?

 

 

 

20240402_151411.jpg

3 REPLIES 3
JAMES4578
Samsung Members Star ★★
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Hi @Members_7T7OZ58  it could be a  connection or panel issue.  Is the line present on all sources?  chexck all conections are secure, try unplugging for a minute and trying again.  However if any errors detected on pictute Test it would need an inspection.   Go to Settings-Support-Device Care-Self Diagnosis-picture Test.  Samsung contact details are here https://www.samsung.com/uk/support/contact/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Members_7T7OZ58
Student
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I have tried that, I was wondering if it was LED burn

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JAMES4578
Samsung Members Star ★★
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You would need to contact Support.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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