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Original topic:

Black vertical line on UA50KU6000S

(Topic created on: 10/05/19 10:06)
Kerry4
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Hi,

I inherited my fathers Samsung UA50KU6000SXNZ as it has a black vertical line about 10cm wide on all inputs. I replaced the main board but the line is still there.

What are my options from here.20190510_184138.jpg

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4 REPLIES 4
ChrisM
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Hi @Kerry4 

 

Could you try a picture test for us to see if the issue shows there? Go to Home > Settings > Support > Self Diagnosis > Start Picture Test.

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Kerry4
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Yes, the flickering black band is constant throughout

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Kerry4
First Poster
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Just tried swapping the ribbon cables over but it made no difference, is this TV bacically junk now or is there something else I can try? Its a shame as it was only purchased around 3 yrs ago apparently, not a great lifespan really..

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AndrewL
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If the issue was present in the picture test then this will need to be inspected and repaired by an engineer, although as the TV is over 12 months old this will be a chargeable, out of warranty repair. To find your nearest Support Centre, follow the link below, select 'TV & AV > Television' and enter your post code.

http://www.samsung.com/uk/support/servicelocation/

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