In the last couple of days a thin blue vertical line has appeared on my UE49KU6400U TV. It looks like a blue biro line and is a couple of inches to... View Post
1492 Views
1 Replies
0 Likes
AntS
01-03-2017 02:32 PM
Hi @Missus_grrr. Sounds like an engineer needs to take a look, so it may
be worth getting in touch w... View Post
Posted by
MAB
23-02-2017 01:29 PM
in
TV
My Sonos Playbar was taking its audio feed from the optical output on a Samsung UE48HU7500T tv. Broadcast signal was Freesat HD. On some days I was... View Post
1867 Views
1 Replies
0 Likes
AntS
10-03-2017 07:52 PM
Hi @MAB. :smileyhappy: We're afraid we can't guarantee 100%
compatibility with non-Samsung devices. ... View Post
View Post
521 Views
1 Replies
0 Likes
AntS
01-03-2017 03:40 PM
Hi @clarejenkind. What's the model number of your TV? What else do you
have connected to it? And doe... View Post
Posted by
Redrag
23-02-2017 11:52 AM
in
TV
Hi
I have a Samsung smart TV and would like to be able to instal a good photo and video app that will display my holiday pics/ videos in the... View Post
58569 Views
4 Replies
0 Likes
Buddybob
29-03-2020 09:41 PM
Having the same problem I uploaded one video to the TV and can't find
out how to watch it now.... Wi... View Post
I have a new Sky remote control unit but I cannot find the Samsung code to set it up the remote works fine except for the volume control. My TV is... View Post
2843 Views
1 Replies
0 Likes
AntS
01-03-2017 03:09 PM
Hi there @Finepix6800. :smileyhappy: Have you followed the setup
guidance from Sky here? View Post
Posted by
Dakeb
23-02-2017 10:42 AM
in
TV
I have my Amazon Firestick in HDMI4. Setup doesn't recognise it, in fact it wants to set it as an Apple TV.
All I can do is manually... View Post
1064 Views
1 Replies
0 Likes
AntS
03-03-2017 06:59 PM
Hi there, @Dakeb. Is the TV and the Firestick on the latest software?
Plus, is Anynet+ set to 'On' i... View Post
I've got a Samsung UHD Blu-ray player and a Virgin Tivo box plugged in to my Denon AV Amp. The output of this is then plugged in to the HDMI... View Post
1260 Views
1 Replies
0 Likes
AntS
12-03-2017 02:19 PM
Hi @Matt74uk. Does this issue happen when the Denon AV Amp is connected
via the HDMI ARC port? Have ... View Post
Posted by
Mark2
22-02-2017 02:57 PM
in
TV
When I leave my UE40KU6400 off for a few hours and switch it on again I get no picture or sound, just a black screen. If I then select TV input... View Post
1397 Views
5 Replies
0 Likes
JessL
28-02-2017 10:27 AM
Have you tried using the Fire TV box with a different TV? Also, try
switching the source to TV and t... View Post
Posted by
maddog
22-02-2017 09:54 AM
in
TV
Hi,
I have a LE40D580 and it has developed some horizontal lines abouth halof the picture.
I doesnt matter which source is used.
... View Post
765 Views
3 Replies
0 Likes
AntS
01-03-2017 02:24 PM
Thanks. Definitely sounds like a hardware issue then. Difficult to say
exactly what needs to be fixe... View Post
red hue on dark scenes 10mm band around bezel is the correct colour
View Post
1193 Views
5 Replies
0 Likes
JessL
01-03-2017 05:45 PM
Could you send us an image of the Picture Test? If it appears during the
Picture Test then this woul... View Post
how do i locate the latests firmware for my samsung 3D tv model UE46C7000WKXXU
View Post
893 Views
3 Replies
0 Likes
AntS
08-03-2017 10:09 AM
Are you able to see and select "By Channel" in the update options? View Post
The television will only respond to the remote for about the first 5 seconds after turning on. It may eventually turn off (after several minutes)... View Post
1133 Views
1 Replies
0 Likes
KellyM
21-02-2017 08:32 PM
Hi there @puffernutter, Can you disconnect all external devices from the
TV, including the aerial ca... View Post
Posted by
cw66
19-02-2017 04:27 PM
in
TV
how do l update the old netflix version to the new one on my smart tv
View Post
614 Views
1 Replies
0 Likes
AntS
20-02-2017 11:31 AM
Hi @cw66. What's your TV's model number? A Smart Hub reset automatically
updates all the apps in it.... View Post
Does anyone know where I can get a samsung wireless keyboard to use with my series 6 smart tv. thanks
View Post
2578 Views
5 Replies
0 Likes
JessL
25-02-2017 01:45 PM
You can find our Bluetooth Keyboards here. For information on how to
connect it to your TV, take a l... View Post
Our TV (UE40J6300) has lost it's wireless connection to our home network. When trying to reconnect it I'm getting the following message:
... View Post
425192 Views
80 Replies
7 Likes
Kvark
23-07-2024 09:22 PM
Had this issue today, in a middle of the day TV lost connection 😞 reset
networks, reset tv dosnt he... View Post
Posted by
Ribrob
18-02-2017 06:05 PM
in
TV
I’m having trouble with using my PS4 Pro in HDR mode.
As soon as a game enables HDR colour, the colour output of the Playstation gets very... View Post
2160 Views
2 Replies
0 Likes
Ribrob
23-03-2017 10:30 PM
The problem is that the UK version of the Samsung Serif does not support
HDR apparently. Nice to kno... View Post
Hi,
The volume is not changing on my 2 month old 40" J6240 from TV remote, sky remote or smart view app.
Has anyone come across... View Post
928 Views
2 Replies
0 Likes
jsomers
19-02-2017 04:06 PM
From TV itself. I temporarily sorted it out by unplugging the TV from
the mains, waiting 10 seconds ... View Post
I've always found the Smarthub buggy, glitchy and slow at times but since the last formware update it really has gotten bad.
When I... View Post
1372 Views
4 Replies
1 Likes
AntS
12-03-2017 01:58 PM
Hi @southerner. Our specialists have advised us for you to give them a
call on 0330 726 7864, so the... View Post
Posted by
Ronn1
15-02-2017 09:16 AM
in
TV
We bought our son a 32inch smart TV. It hasn't been knocked or banged but cracked on the inside. On looking for a replacement screen to repair... View Post
821 Views
1 Replies
0 Likes
AntS
15-02-2017 05:13 PM
Hi there, Ronn1. :smileyhappy: It's not a fault we're aware of. How long
ago did you buy the TV? View Post
I CAN NOT FIND ON TV SET THE CONNECTION PLUG FOR HEADPHONES
View Post
3532 Views
6 Replies
0 Likes
