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Samsung TV Upgrade Program

Posted by 06-06-2020 11:42 AM in TV

Hi Is there any news on when the TV Upgrade Program will restart? Website says coming later this year but has been saying that since January. ... View Post

09-01-2021 01:25 AM

How do you submit for the upgrade credit? It's all very weird. And why was your upgrade email differ... View Post

BBC sounds app missing

Posted by 06-06-2020 11:33 AM in TV

Just acquired a Q90R TV but no Sounds app. According to the BBC this TV is supposed to have it. Any thoughts? (NB apps auto update is on) View Post

Earc firmware upgrade

Posted by 06-06-2020 11:24 AM in TV

Hi Samsung, my new SAMSUNGQE65Q85RATXXU 65" supports Dolby Atmos compatibility in its sound settings, but... View Post

06-06-2020 12:51 PM

Hi Tom99, it does & it doesn't make logical sense to send Earc firmware to their soundbars & not tvs... View Post

Remote voice search not working on youtube

Posted by 06-06-2020 05:41 AM in TV

Our Samsung tv one remote our voice search does not work for youtube anymore, just goes to the bixby tv choices. What can we do? Just started... View Post

06-07-2023 04:21 PM

Same here, just started. Tried Samsung customer support but they were of no help. View Post

QE65Q8FAM - Dolby Digital Plus and Dolby Atmos?

Posted by 05-06-2020 11:04 PM in TV

My TV currently supports Dolby Digital Plus and I wanted to check if this means it will support Dolby Atmos? TV Model is: QE65Q8FAM ... View Post

30-06-2020 06:29 AM

DD+ is up to 8.1 DD is 5.1 nether support Dolby Atmos just went through it myself. View Post

TU7000 and Sky HDR intermittent black screen

Posted by 05-06-2020 08:29 PM in TV

Hi there I've recently purchased a Samsung TU7000 UHD TV which is generally great. The only issue I have is when viewing the very few new... View Post

26-02-2021 07:49 PM

FYI the new Sky Q box (v3) doesn’t have this issue and HDR and Input Signal Plus works fine. If you’... View Post

Component cable sourcing for 4K TV

Posted by 05-06-2020 07:54 PM in TV

This is a long shot but...: Hi I’m quite gutted as I bought a composite cable adapter pair (serial codes:BN39-02189A, and BN39-02190A) for this... View Post

05-06-2020 08:05 PM

Hi @Ryano3000 , you can try to get one of this adapter from any of these approved retailers: • http:... View Post

IPLAYER on some smart TVs still not working. No firmware fix as promissed.

Posted by 05-06-2020 05:58 PM in TV

We are still waiting for the promissed smart TV firware update on UE40h -6500sl series tvs as promissed early 2020. This is get iplayer working... View Post

13-06-2020 03:26 PM

No progress re samsung technical support. Appears paying £600 for a Smart Samsung TV is not enough f... View Post

2020 Q60T QLED TV (UK) - Does it come with a Screen Protective film that needs to be peeled off?

Posted by 05-06-2020 05:24 PM in TV

Help please: when we unboxed the new TV there was no screen protector to peel off, only the ones on the side and edges. I found it quite unusual.... View Post

is this a screen protector we need to peel off?

20-02-2022 06:40 AM

That’s really interesting. Thanks for letting us know, James. The tv I had was also a 2020 model and... View Post

Freesat set up and tuning

Posted by 05-06-2020 10:19 AM in TV

I have a Q55QE60 that I set up with Virgin TiVo. I'm soon to leave Virgin and want to connect my, already installed, Freesat dish. Firstly does... View Post

External hard drive (Sonnics 500GB USB 3.0) does not work

Posted by 05-06-2020 09:46 AM in TV

Hello, I have a new Samsung TV (UE43RU7470), and a new Sonnics hard drive. It worked after initial set up, but now the TV says "no USB... View Post

TV guarantee

Posted by 05-06-2020 06:55 AM in TV

Hi I have recently bought Q90T 55" TV from samsung online and am very happy with its performance. I am however confused with the... View Post

05-06-2020 09:49 AM

Hey @Osminik! All Samsung TVs come with a 12-month warranty, this doesn't need to be registered as i... View Post

How to make this 50 inch TV into a smart TV

Posted by 05-06-2020 03:43 AM in TV

Hello, Can someone please offer some advise. I have a 50 inch Samsung TV, Model Code: PS50B450B1WXXU Verson: BF04 Software:... View Post

Q900TS can no longer play 8K resolution YouTube content?

Posted by 05-06-2020 12:57 AM in TV

It was working fine last week, and then today none of the 8K content has that resolution available on the internal app. Anybody else have this... View Post

22-06-2020 12:46 PM

I daren't say this but, at least you had it working.... Those of us with the Q950 TV's have been com... View Post

Samsung TV UE32M5520AK

Posted by 04-06-2020 08:47 PM in TV

Hi. looking for help? we had a power cut yesterday tv not turned on, but trying it today powers up screen stays black, but if I press EPG ... View Post

13-06-2020 02:06 PM

Great news, @Linedancer1! Glad you got it sorted! Thanks for letting us know. View Post

tv cashback

Posted by 04-06-2020 06:53 PM in TV

Hi, I am eligible for a student discount and wondering if the TV cashback offer is also available. I got conflicting information from 2... View Post

18-06-2020 04:47 PM

Just a quick update. Promotion is still valid. Got the TV today and the cashback request was accepte... View Post

Hulu will not let me cancel HBO Max

Posted by 04-06-2020 01:35 PM in TV

View Post

04-06-2020 01:53 PM

Hi @Le75, it might be best checking out the link below: https://help.hulu.com/s/article/cancel-hulu-... View Post

My UE65MU6175 keeps loosing internet over wifi

Posted by 04-06-2020 12:44 PM in TV

So it became quite irritating to constantly switch it on and off to fix the issue. I will be watching Netflix and its stops loading and I go check... View Post

04-06-2020 01:46 PM

I can not get the Hulu app to cancel the address on HBO Max which was a free 7 day trial. Have tried... View Post

samsung u28e590 Horizontal

Posted by 03-06-2020 11:41 PM in TV

Hi, I'm getting lag in Digital Audioworkstatiions when horizontally moving the frames drops 4k Display and 150% Windows scailijg Gpu and... View Post

Challenge to help with Samsung CRT!

Posted by 03-06-2020 10:04 PM in TV

A challenge for the most formidable. I have a Samsung video TV combi ( yes I know it's old) it's a ti-p141. I need a manual OR preferably... View Post

03-06-2020 10:55 PM

Model states it's a TI-14P1. Another underneath says samsung c17a14p1 View Post

TV

Samsung TV Upgrade Program

BBC sounds app missing

Earc firmware upgrade

Remote voice search not working on youtube

QE65Q8FAM - Dolby Digital Plus and Dolby Atmos?

TU7000 and Sky HDR intermittent black screen

Component cable sourcing for 4K TV

IPLAYER on some smart TVs still not working. No firmware fix as promissed.

2020 Q60T QLED TV (UK) - Does it come with a Screen Protective film that needs to be peeled off?

Freesat set up and tuning

External hard drive (Sonnics 500GB USB 3.0) does not work

TV guarantee

How to make this 50 inch TV into a smart TV

Q900TS can no longer play 8K resolution YouTube content?

Samsung TV UE32M5520AK

tv cashback

Hulu will not let me cancel HBO Max

My UE65MU6175 keeps loosing internet over wifi

samsung u28e590 Horizontal

Challenge to help with Samsung CRT!

Who delivers TVs direct from Samsung UK

Is there a Picture Off setting on a Samsung N4300 TV?

Why does Samsung geo-block TVs without informing its customers, violating consumers' rights?

Edit Set-Up on S90D

UNHAPPY

Connecting Samsung soundbar to Samsung tv

BRAND NEW Samsung Smart TV Can't Connect to Samsung Server

my Samsung tv bleeding light at the sides and getting hot. Is it a fire hazard UE55JS8005

@ key not working on a wireless keyboard

TV Model LH55BEAHLGKXXU - Smarthub appears to be frozen

Tizen 8.0 Hands On

Re: Unable to see Synology NAS content

Re: Who delivers TVs direct from Samsung UK