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BBC I.Player dropping off many BluRay players by 09/December/2019?

Posted by 20-11-2019 10:34 PM in TV

Dear Samsung. https://www.bbc.co.uk/iplayer/help/questions/recent-changes-to-iplayer/samsung-closure-2019 Any way of creating an update to... View Post

Dolby Atmos issues

Posted by 20-11-2019 11:20 AM in TV

I have a Samsung 2018 65Q9 and an N850 soundbar. I get Dolby Atmos through my Sky Q box connected to the one connect box with no issues it's... View Post

21-11-2019 09:01 PM

The one connect is connected via HDMI to the soundbar. Also, this does not explain why the Sky Q box... View Post

do i need a sat dish & seperate antenna

Posted by 19-11-2019 02:26 PM in TV

i am thinking of buying :-SAMSUNG UE43RU7470UXXU - with the below do i need to get a satellite dish and seperate ariel to be able to tune into... View Post

19-11-2019 02:50 PM

My pleasure! You can find all the info about how to do this from page 23 in this manual. View Post

Any better App than the Gallery?

Posted by 18-11-2019 11:54 PM in TV

The Gallery app is extremely limited. No options, no settings. Can't even loop a video. Is there any other option? Any other app that you can... View Post

20-11-2019 01:26 PM

TessM - just getting back to you on the above. The USB works great, thanks.I just used the Source bu... View Post

RU7400 can’t connect to SmartView app

Posted by 18-11-2019 11:14 PM in TV

Ok so this weekend I bought a RU7400. All set up and working fine except I've downloaded both the SmartView and SmartThings apps on both an... View Post

03-12-2019 08:07 PM

I've tried everything here and still no joy at all. The only thing I haven't tried is connecting an ... View Post

Samsung Portal T5 SSD

Posted by 17-11-2019 11:43 AM in TV

Hello, I've put a few films on my T5 SSD but when I plug it into my TV I get the folder, 'SamsungPortalSSD.app'. I click on this then... View Post

18-11-2019 03:16 PM

Hey @yrebud! Best thing to do would be getting in touch with the External Memory Team to receive ful... View Post

Network Settings menu times out, cannot fix “invalid MAC address” issue.

Posted by 17-11-2019 03:42 AM in TV

Hi All, I have a 32 inch smart tv (Model # UN32M4500BFXZA) and I cannot connect it to the internet. I go to the network setting (Settings... View Post

19-11-2020 07:38 AM

Same exact problem with mine. Factory reset didn’t do anything but make me lose all of my data. Did ... View Post

Samsung NOT replying to issues

Posted by 16-11-2019 10:29 PM in TV

Wtf is the point of this forum? Great users can help each other but pointless if Samsung tech support REFUSE to look at this forum to resolve... View Post

BBC iPlayer Image Blur

Posted by 16-11-2019 08:38 PM in TV

All iPlayer shows on catch-up (aside from UHD) blur and don't stop blurring regardless of resetting tv or input. Please help?!? Very... View Post

25-01-2020 09:54 PM

This is exactly the same model as mine. I can't say it's fixed, but funnily enough we've just delete... View Post

Tv and soundbar offer

Posted by 16-11-2019 04:24 PM in TV

Hi guys, I've bought tv and a soundbar with the 50% off of the soundbar offer. Filled in online form about 3 weeks ago, but havent heard... View Post

18-11-2019 07:41 PM

Hi, thank you for the reply. I have finally received reply vie email almost a week later, and I was ... View Post

TV Tuning

Posted by 16-11-2019 12:46 PM in TV

With the advent of the elderly in the UK having to pay BBC licence Fee from Mid 2020, is it possible that SAMSUNG could modify software on existing... View Post

18-11-2019 03:47 PM

Hey @crazyhorse1, thanks for the feedback! I will make sure to pass it on to the Developer team . View Post

Smart TV streaming applications randomly complaining for Network Connectivity

Posted by 16-11-2019 12:24 PM in TV

Hello, I have a Samsung Smart TV UE32M5640 and since about two weeks I have many problems with Amazon Prime Video, Netflix and also Youtube. In... View Post

19-10-2020 01:16 PM

Hi, Thanks for your Post - pleased to hear you sorted-out the SSID Naming clash. It's usually most r... View Post

TV not recognized with AirPlay running iOS 13

Posted by 15-11-2019 09:24 PM in TV

I have a tv (QE55Q7FNA) running on version 1270. My problem is that the TV is no longer recognized as an airplay device on my iPhone running on iOS... View Post

Samsung UE43NU7405 reboots by itself

Posted by 15-11-2019 04:24 PM in TV

Hello, My TV reboots itself multiple times after each other. Then like 2-3 minutes nothing happens and suddenly it starts rebooting itself... View Post

15-11-2019 06:30 PM

That's fine, thanks for confirming that @Maxjek95x The next step would be contacting our Specialist ... View Post

UE55JS8500 Light Bleed - Product Fault

Posted by 14-11-2019 06:44 PM in TV

Hello, I own a Samsung UE55JS8500 curved UHD TV. I have owned it for about 2 and half years or so. Recently it started developing black... View Post

13-02-2022 05:07 PM

I have the same problem with a UE55JS8500TXXU, light bleed and also back light 70 % gone. I have con... View Post

eARC is coming

Posted by 14-11-2019 03:36 PM in TV

Apparently a firmware update is due this month! ... View Post

02-07-2020 03:22 PM

Seen post via the dutch fourm stating "All devices using the MuzeM (T-MSMDEUC) platform will receive... View Post

Freesat

Posted by 14-11-2019 03:31 PM in TV

When switching on tv it is on Freeview how do I get the tv to automatically go to FreeSat? View Post

14-11-2019 05:41 PM

Pleased to hear that you were able to get that sorted, @dss1. Enjoy! View Post

Unable to use remote for AVR

Posted by 14-11-2019 04:29 AM in TV

I was having issues trying to get my TV to pass Dolby Atmos to my Atmos receiver on the new Disney+ app. I convinced myself that maybe a... View Post

26-04-2020 12:56 AM

I believe I found a solution! Instead of selecting pioneer, search for manufacturers, type pioneer, ... View Post

Reddish marks on my Screen. Most notice with dark background

Posted by 14-11-2019 04:25 AM in TV

I just got a new tv SAMSUNG 43" 4K ULTRA HD HDR LED SMART TV (UN43MU6290).. I notice on the first day that there is a redish mark on the screen... View Post