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UE65KS9000 Lines

Posted by 29-06-2017 02:51 PM in TV

Hi, could someone please tell me if our UE65KS9000 has gone for a Burton? It was due to be wall mounted this weekend. However, as you can... View Post

02-07-2017 10:37 AM

As this occurs during a Picture Test, we'd recommend talking to your nearest Service Centre about... View Post

ue40h6400 stuck on Smarthub is being updated

Posted by 17-06-2017 09:15 PM in TV

TV has worked fine for more than a year. Then would not load iplayer etc. After resetting everything possible and waiting some days the TV is still... View Post

01-07-2017 08:38 PM

No worries, Nick. :smileyhappy: View Post

Samsung 78KS9800 (9505 in Norway) problem

Posted by 23-06-2017 10:03 AM in TV

I am having problems in regard of my Samsung 78KS9505 (Norway). I think it is KS9800 i US. When watching a movie or something, it... View Post

01-07-2017 08:32 PM

I'd lean more towards it being a hardware issue in that case @danieleilertsen. But it's best ... View Post

Samsung won't honour warranty

Posted by 23-06-2017 12:24 PM in TV

I have bought a Samsung TV (40'' KU6020 6 Series UHD HDR Smart TV) in December 2016 arrived in January 2017. The TV does not work and... View Post

01-07-2017 07:58 PM

Thanks @GAT. :smileyhappy: :thumbsup: View Post

Eurosport

Posted by 01-07-2017 03:27 PM in TV

I can't get eurosport player on Samsung UE 40 H 6400. Help! Also can't cast on this tv either. Regards, Ennida View Post

01-07-2017 05:42 PM

Hi @Ennida. It's worth making sure that your TV's software is the latest version for ... View Post

bluetooth connection from tv to earphones

Posted by 21-06-2017 09:03 PM in TV

Hello, i have just purchased a samsung UHD TV, Model NO UE40MU6100KXXU , i am hard of hearing and wondered if i can connect a pair of bluetooth... View Post

01-07-2017 04:03 PM

Hi there @stigworth1970. :smileyhappy: Can confirm that the UE40MU6100KXXU supports B... View Post

Missing Freeview channel

Posted by 24-06-2017 06:58 PM in TV

I have two Samsung Smart TVs. Freeview channel 45 (Film4+1) is in the channel list on UE32J5500 but LT24D390SW/XU tells me the channel does... View Post

28-06-2017 04:24 PM

Hi Sue I have exactly the same issue between my 7000 series Smart TV and a much older set. ... View Post

KS7000 - Random red/blue color separation in Game Mode, warrenty extension?

Posted by 28-06-2017 11:34 AM in TV

Hi there, So this issue is being currently heavily discussed on the us forums, ... View Post

UE55KU6000 Game mode, No HDR available?

Posted by 25-05-2017 12:49 PM in TV

I bought this TV recently to go with my PS4 Pro, the problem is when I use gamemode the TV does not automatically switch to it's HDR settings,... View Post

28-06-2017 07:46 AM

I have the UE65KS7005 and it has the same problem. I would also like a fix for this! Also pleas... View Post

SAMSUNG 5500 TV

Posted by 27-06-2017 12:13 AM in TV

I have a samsung 5500 tv but need a dongle to make it wireless which model lan adaptor do i need View Post

27-06-2017 12:12 PM

Hi @SAMSUNGREG. Could we take the full model code of your TV? You can find this on th... View Post

PC to TV Streaming Util ?

Posted by 21-06-2017 08:17 PM in TV

Hey What do you guys use for sharing Videos and Music on your PC to your Samsung TV ? I dont like WMP because it dosnt care for your own... View Post

27-06-2017 11:31 AM

Hi @Dirital. Have you tried using Samsung Smart View? Find out more here. Let us know... View Post

Syncmaster 225MW

Posted by 22-06-2017 01:12 PM in TV

Can't get TV source /option on this monitor (it has TV tuner built in) but doesn't pick up Freeview signals /channels View Post

24-06-2017 07:26 PM

Using outdoor rooftop aerial with very strong signal. Have also tried different high quality aeri... View Post

login spotify

Posted by 22-06-2017 07:34 PM in TV

spotify does not accept login details View Post

22-06-2017 07:41 PM

Hey there, @henrik7171. In the first instance we'd recommend contacting Spotify directly, as ... View Post

adobe flash player need correct version for smart tv linux 32 bit english chrome

Posted by 18-06-2017 04:20 PM in TV

help asap as my picture is gone it says to update adobe but i dont know which version everyone i try wont take View Post

20-06-2017 08:57 PM

Thanks for getting back to us. We're afraid it's not possible to download Adobe Flash Pla... View Post

Firmware 1481 EU ( 2015 TV) ?

Posted by 27-01-2017 12:39 PM in TV

Good day, Samsung seem to have release firmware 1481 with Netflix HDR support in US/CA. What is the timeframe we can except for the EU... View Post

20-06-2017 06:33 PM

Thanks that makes sense. I was wondering why it had gone after yhey finally got it working. View Post

How should I repair a scratch on screen of UE65KS9000T TV?

Posted by 12-06-2017 12:39 PM in TV

Hi I have just scratched the screen of my tv and hate myself for it! Does anyoe have a suggextion as to how I can repair it myself? TV... View Post

20-06-2017 11:46 AM

Hi @Dan7. Apologies for the late reply. We'd suggest having a word with your nearest ... View Post

Samsung r1 adapter

Posted by 18-06-2017 11:07 PM in TV

I lost my adapter plug where can i purchase a replacement? View Post

20-06-2017 11:39 AM

Hi @Chill. Have you checked with our trusted third party retailers? www.espares.co.uk... View Post

TV

Posted by 19-06-2017 11:13 PM in TV

Hi my TV keeps switching it self off I have tried a few things to sort it out but it's not working still View Post

20-06-2017 11:30 AM

Hi @GW64. What's the model code and software version of your TV? Go to Menu > Support... View Post

Samsung Smart TV

Posted by 18-06-2017 02:45 PM in TV

I Have a new samsung smart tv. It connects to router and works ok but after the tv has been turned off for a while, it seems to lose the wifi... View Post

20-06-2017 11:25 AM

Hi @tv5. What's the model code and software version of your TV? Go to Home > Settings... View Post

ue40ku6000 app

Posted by 28-05-2017 07:21 AM in TV

I have a ue40ku6000 Samsung Tv which has the "tvplayer" app. I have installed the app and signed up for the free trial but none of... View Post

19-06-2017 10:56 AM

Just to let anybody know who is interested this problem has now been fixed. According to tvplayer... View Post

Hard Copy of Manual for my new TV

Posted by 15-06-2017 05:08 PM in TV

How do I get a hard copy of the manual for my Samsung T32E 390 SX? View Post

15-06-2017 05:42 PM

Hey @CD2, You can contact Samsung Support HERE - Selecting the option for AV support.... View Post

Radio

Posted by 07-06-2017 07:31 PM in TV

My sister has the Samsung Galaxy 5j and on her device has a standard radio app from Samsung on which she can listen to the radio without Internet... View Post

15-06-2017 02:56 PM

Hi @Véro1. You may not be able to get exactly the same app, but there are plenty of t... View Post

UE40J5200AK TV fault

Posted by 15-06-2017 09:13 AM in TV

After a Youtube mirroring session from my iphone to tv(UE40J5200AK) the handset is giving no response and the tv restarts roughly every 15 seconds!... View Post

15-06-2017 02:31 PM

Hi @JDurkan. If the TV stays on long enough, go to Menu > Support > Self Diagnosis > ... View Post

Smart hub updating

Posted by 13-06-2017 09:02 PM in TV

My Samsung 40 inch smart tv seems to have a problem with the smart hub. More 4 app wouldn't work. Tried all sorts. Reset smart hub and now it... View Post

15-06-2017 12:57 PM

Hi @AKernick. Could we take the model code and software version of the TV? Go to Home... View Post

Samsung Smart Curved TV 55" UE55KU6500 Youtube App problem

Posted by 10-06-2017 12:59 PM in TV

Hello My youtube App has stopped working. I can only see the Youtube App Logo and does not give any videos etc, Looking forward to some... View Post

14-06-2017 11:54 AM

Hi @faakhatri, Are you having problems with any other apps? What software version is ... View Post

Tv

Posted by 07-06-2017 07:40 PM in TV

Line down the screen View Post

14-06-2017 11:43 AM

Hey @deano1964, Can you provide the model code of your TV? Have you performed a Pictu... View Post

65ks7005 bad light bleed!?

Posted by 30-05-2017 08:14 PM in TV

My ks7005 is 4 days old and its impossible to enjoy hdr or normal hd movies etc. in a dim or dark room. Black is grey and lighted. Is this a broken... View Post

13-06-2017 02:32 PM

Hi @Placebo! Did you manage to speak with your retailer about this? Is it all sorted now? Do ... View Post

تصليح شاشه

Posted by 12-06-2017 11:41 PM in TV

عندي شاشه ع بتطفي كل خمس دقائق وبتشعل كيف اعمل الها فرماتي View Post

13-06-2017 11:42 AM

Hi @gyasedlbe Can we have your query in English please? We'd like to help you View Post

UE46D7000 Keeps Turning Off??

Posted by 09-06-2017 08:50 PM in TV

I bought the TV faulty, basically just had a couple lines down the middle which I was fine with, was for in the bedroom so not to fussed. ... View Post