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alexa compatible

Posted by 07-01-2019 09:39 PM in TV

I have the UE55F8000 model (smart 3D) tv. is this compatible with Alexa? View Post

08-01-2019 05:27 PM

Hi, @JaBen1977. We're afraid Alexa is not compatible with your TV unfortunately. View Post

Grey bar at bottom of screen

Posted by 03-01-2019 10:13 PM in TV

My NU7120 40” TV 4K has suddenly got a grey transparrent bar at the bottom of the screen. I have no idea how it got there and how to to get rid of... View Post

08-01-2019 03:51 PM

Good to hear it getting there, @TVproblem, and apologies for the confusion caused. View Post

Extremely dark ps4 pro hdr

Posted by 08-01-2019 02:31 PM in TV

I've got an nu8000 and hdr content whilst watching Netflix etc is fine but with the ps4 pro when enabling an hdr it becomes incredibly dark,... View Post

Problem with audio passthrough

Posted by 31-03-2018 12:35 PM in TV

Hi, I've just bought an UE40MU6470 (U.K. model) and connectd to my Onkyo 7.2 reciever via HDMI ARC. I have enabled Anynet+ and... View Post

08-01-2019 12:33 PM

Problem resolved, but I had to change my configuration to work how Samsung wants. I had onl... View Post

siptv very slow

Posted by 14-12-2018 08:15 AM in TV

Hi, To make siptv workingfine just reset smart hub to clean the buffer. View Post

08-01-2019 08:45 AM

It is a problem of dns config on smart tv. Set dns manually to 8.8.8.8. It will solve the problem... View Post

HDMI Arc Connection stopped working-UE40MU6400

Posted by 07-01-2019 07:58 PM in TV

Started to have problem with Arc Connection for UHD Blu Ray Player a few days ago, relatively new Player but initially this connection initially... View Post

07-01-2019 08:39 PM

@JAMES4578 wrote: Started to have problem with Arc Connection for UHD Blu Ray Pla... View Post

Ps4 Pro HDR on UA55MU9000

Posted by 16-02-2018 03:10 PM in TV

Hi all, just got a new TV (model number listed above) and Im pretty sure it said it offered HDR 10. I have a ps4 pro but I cannot get the ps4 to... View Post

07-01-2019 07:40 PM

the new one support hdr passthrough look for the code barcode if it reads CUH-ZVR2 ... View Post

SAMSUNG UE49NU8070 one remote and ps4

Posted by 07-01-2019 07:35 PM in TV

any idea whwrn the one remote will support ps4 ? View Post

Smart view on new qled tv

Posted by 03-01-2019 10:58 AM in TV

I got a expensive new qled tv and a new expensive One plus 6t phone. I cant find THE tv on the samsung smart view ap..... View Post

07-01-2019 07:19 PM

Hi @Lejon. Did you manage to get your phone connected? View Post

HT-J5100K/XL 5.1 Channel Home Theatre System is not working

Posted by 07-01-2019 12:57 PM in TV

I have this system at my workplace that we where recently play but it did not work we bought this system from my friend so is there any... View Post

07-01-2019 01:44 PM

Hi @robo_boy. What TV do you have this connected to and what cable have you been using? View Post

can i Track a Samsung TV with its serial number to the store where it was bought

Posted by 07-01-2019 09:57 AM in TV

Good day everybody is it possible for me to get the invoice for a samsung tv that we bought from a samsung store few years ago that closed... View Post

07-01-2019 11:30 AM

Hi @CuisineSoftware. Is your TV damaged in any way? Can you tell me the model number of your ... View Post

HDMI black level

Posted by 07-01-2019 08:03 AM in TV

My tv is too dark. On brightness test pattern I cannot see most of the blacks above reference black. I know this is a widesprread problem and no... View Post

Volume from Bluetooth headphones.

Posted by 07-01-2019 05:39 AM in TV

Hello!! My name is Sean, and I have a 32” Samsung TV model number UN32J5205AF. Recently for Christmas I got a pair of Studio^3 Wireless heaphones,... View Post

UE46ES6100WXXH

Posted by 28-12-2018 04:31 PM in TV

ERROR_EXE_001 made in Slovakia View Post

06-01-2019 09:45 PM

Smart Hub no work error_exe_001 my connection is wired View Post

Samsung Confirm tv software update no longer supports wireless connectivity. Confirmed by Samsung.

Posted by 15-07-2018 02:23 PM in TV

Please be aware that buying any Samsung smart Tv with wireless connectivity now does not gaurentee you that it will remain wireless. I have updated... View Post

05-01-2019 11:05 PM

My 6 sereis Samsung 55, Wi-Fi signal was very strong full bars for 2 years. In March 2018 it star... View Post

Very much Programs missing

Posted by 05-01-2019 06:50 PM in TV

Hi Forum, today I installed a new UE55NU7099 with satellite dish. The automatic program Scan found all pro7/sat1 programs from austria, also... View Post

Program reminder

Posted by 05-01-2019 04:20 PM in TV

Hi, I've just bought a QE7FNA with The Tizen interface. I have a hard drive connected to the tv to record programs but there doesn't... View Post

IR receiver issue - UE46ES7000

Posted by 05-01-2019 03:12 PM in TV

Hi Guys, I hope you can help me. 2 weeks ago TV remote stopped working. So far I have troubleshooted as below. - remote test on another... View Post

Terrestrial & freeview tuning issue

Posted by 04-01-2019 08:19 AM in TV

Model UE49KU6670 S/N 093S3SBj301562Z software version T-JZMDEUC-1231.1,BT-S Hi, I am unable to pick up any terrestrial or freeview... View Post

05-01-2019 03:07 PM

Hi ChrisM, Havent tested the ariel as it’s new, I have a feeling that it’s not the TV but ... View Post

Picture judder with sky

Posted by 26-07-2018 11:33 PM in TV

Hi all , I've noticed picture judder using sky hd with resolution of 1080i especially sky news ticker at the bottom of the screen , it's... View Post

05-01-2019 10:19 AM

We’ve had a similar issue with Sky. We found switching off the motion judder settings worked. ... View Post

PIP on my Q7 Greyed out

Posted by 05-01-2019 12:16 AM in TV

Hey all. I just got a QE65Q7FNA PIP is greyed out. Software is up to date. What am i missing. This is my fisrt time with pip so i have no... View Post

05-01-2019 12:23 AM

might have solved this. You cant use 2 hdmi sources for pip is that correct? View Post

Why only 12 month warranty with 4k TVs ?

Posted by 04-01-2019 06:07 PM in TV

My TV has failed and now the top half is dark. Started with small white circles and it's a common fault. Spent almost £1000 on a worthless TV... View Post

04-01-2019 08:01 PM

@Stueyb wrote: Any idea who I contact? Your retailer View Post

SmartHub Updates

Posted by 03-01-2019 12:27 AM in TV

Dear Samsung- Please, please, please, allow SmartHub updates to be scheduled, or opted out of. They can be SUPER annoying and poorly timed. View Post

03-01-2019 09:29 PM

Model UN46ES6150F Too many updates. As I suggested, Samsung could let us a) schedule them, ... View Post

No sound when mirroring my s8 to panasonic TV

Posted by 03-01-2019 08:49 PM in TV

I have a perfect picture when mirroring my Galaxy so to my new Panasonic TV, but neither device plays any audio! Any ideas out there? View Post

03-01-2019 08:50 PM

@Ienny wrote: I have a perfect picture when mirroring my Galaxy so to my new Panas... View Post

QN65Q6FNAFXZA TV continually restarting

Posted by 26-12-2018 01:07 PM in TV

I don't know what to say. I woke up and turned on the TV. As I was in the kitchen I heard the TV turn itself on and then off then on again.... View Post

03-01-2019 06:49 PM

Mine did the same thing. Q9FN 65" - the first day I had it restarted itself a couple of times whi... View Post

So the screens are not as sealed as we thought

Posted by 03-01-2019 05:13 PM in TV

The below chat with the Samsung support desk may give a few of you a chuckle ME --- I have an irritating issue with my Samsung Tele Welcome... View Post

UE55KU6175UXXE - problems with external Toshiba HDD memory

Posted by 01-01-2019 02:46 PM in TV

Hi The case where I would appreciate help is following: the TV set & memory have been used for about two years. I can watch the programs I... View Post

03-01-2019 04:40 PM

No I have only one cable. I got tired of waiting for smart solution and reformatted the hard ... View Post

How do I keep PS4 in 'sources' menu?

Posted by 01-01-2019 07:57 AM in TV

Hello, I have the Samsung 43NU7400. I'm not sure what the issue is but every time I put my PS4 into rest mode the TV acts like I've... View Post

03-01-2019 03:01 PM

Hello ChrisM, That seems to have fixed it. Just need to re-add all my settings now. ... View Post

Multiple Smart Remotes?

Posted by 29-12-2018 09:01 PM in TV

Hi, Is there anyway to pair multiple OneRemote's (the silver... View Post

03-01-2019 01:49 PM

Hi @didster. We're afraid you can only pair one Smart Remote at a time with your TV. ... View Post

Samsung 43 NU7400 - Recording/PVR

Posted by 03-01-2019 12:11 PM in TV

Can my new Samsung 43" 7400 tv be used as a PVR. If so how do I go about it? View Post

03-01-2019 01:05 PM

@ccfcboy1927 wrote: Can my new Samsung 43" 7400 tv be used as a PVR. If so how do... View Post

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