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Can't pair bluetooth headphones to TV

Posted by 05-11-2018 02:58 PM in TV

Hi all, I have UH6400 40" smart 3d. Been into the engineers menu and activated bluetooth. It also shows what appears to be a valid... View Post

06-11-2018 05:34 PM

That would explain it, as far as I'm aware Teleme is a VOIP service phone/text service http://ww... View Post

Netflix does not work on SmartTV UA49KS7300J

Posted by 02-11-2018 10:39 AM in TV

My Netflix not working on the SmartTV almost 2weeks ago. The app cannot be loaded and return to the normal TV broadcast screen. I tried all the... View Post

05-11-2018 07:00 PM

Hi @Joseph9. Are you still having the same issue when trying to connect to Netflix? ... View Post

TV Web Browser "only secure content will be displayed" - how to disable

Posted by 31-10-2018 01:45 AM in TV

I have two Smart TV's bought in 2017 and both browsers have the same problem which makes it impossible to browse the web. It keeps... View Post

05-11-2018 09:55 AM

@1004ron wrote: I have two Smart TV's bought in 2017 and both browsers have the sa... View Post

Horizontal banding or normal?

Posted by 05-11-2018 06:23 AM in TV

I’m having a weird problem. Sorry if it’s hard to tell. When I move up and down or video moves I’m noticing some slight I guess horizontal black... View Post

Samsung TV network error

Posted by 04-11-2018 08:24 PM in TV

Sorry for asking a question that’s probably been asked a zillion times but my tv is showing as connected to the internet, software updates all good... View Post

Black streaks in screen

Posted by 04-11-2018 04:58 PM in TV

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04-11-2018 05:47 PM

Thank you very much View Post

Amazon Video app won't open - UE40JU6400

Posted by 04-11-2018 04:56 AM in TV

I opened the Amazon Prime Video ok last night but today I am unable to get it to open. It blicks the Amazon logo over and over. What is... View Post

Setting a model 7400 Samsung Profile within SERVIIO DNLA to fix subtitles

Posted by 03-11-2018 03:38 PM in TV

I tried to set the profile of my SERVIIO DNLA server to my Smart TV, model 7400, but the closest profile available in the list was Samsung Model... View Post

QE65Q7FNA PIP problem

Posted by 14-08-2018 06:19 PM in TV

Hello, I recently became the owner of a Q7F 2018 model. I previously had the 2017 model but now i ended up with this one. I mostly use this... View Post

02-11-2018 04:33 PM

Hello, I confirm that after the latest firmware update (1153.3), the above bug has been fix... View Post

Netflix does not work on KU6900

Posted by 22-10-2018 10:45 AM in TV

a week ago, Netflix was not working on my curved KU6900. My sister have the same problem with the same style TV. I've tried, reset smart... View Post

02-11-2018 10:34 AM

https://www.samsung.com/hk_en/support/ search your tv model and see if any update firmware with... View Post

I have lost all my HD channels

Posted by 20-05-2017 03:46 PM in TV

Please can somebody help. I am not very technically literate! I have lost all the HD channels, 101, 102 etc. and have tried re-setting but that... View Post

01-11-2018 10:24 PM

Had all the HD channels before but the last few weeks, it comes up as no source. Have tried the ... View Post

Simple audio set up issue on my UE43NU7400

Posted by 01-11-2018 08:23 PM in TV

Hi folks, This is my first post having joined really just for this one simple cry for help (as Samsung phone support was useless). This... View Post

"DELETE" Voice Command does not work on BT TV

Posted by 30-10-2018 05:26 PM in TV

The "DELETE" voice command does not have any affect when trying to delete a recorded/viewed program on BT TVs "MyTV Recordings... View Post

01-11-2018 04:37 PM

@AndrewL wrote: @mkp666: What is the model number of your TV? Are you using a Smart Rem... View Post

TV .... HARD DRIVE EU75NU8000

Posted by 31-10-2018 04:29 PM in TV

Please help a dummy here i want to get a hard drive to record and i have looked at WD elements 1tb portable hard drive would this work and how can... View Post

31-10-2018 07:29 PM

Thats smashing thank you I feel so dopey lol x View Post

Mu6400 screen problem help.

Posted by 31-10-2018 01:32 AM in TV

Hi, I have a mu6400 and this started to happen today . Does anyone known what could be wrong with it, if I turn the tv off then back on its ok, but... View Post

31-10-2018 01:18 PM

@Steve77 wrote: Hi , I will ring the retailer today. Yes I have done the self dia... View Post

Tuning tv 3P37E0

Posted by 23-10-2018 03:50 PM in TV

I have a samsung tv some channels are missing and when you look threw the channels some are repeated I just want to no how to tune in my television... View Post

29-10-2018 08:32 PM

Hi @Kim61. Could you provide the full model code of the TV please? You can find this ... View Post

series 7 ue49mu7000 AV problems

Posted by 28-10-2018 09:43 PM in TV

So I've recently brought a new 4k TV and I'm having trouble with the AV input I'm using the cable provided trying to set up a nintendo... View Post

29-10-2018 08:26 PM

Which cable are you using to make the connection, @Forever616527? Are you able to try a diffe... View Post

sound bar hw-j250, green light stays on

Posted by 25-10-2018 01:54 PM in TV

I have a samsung HW-J250 sound bar. i am using the optical connection, i have had this a long time works fine, but now the green light stays on... View Post

29-10-2018 08:20 PM

Great to hear you got it sorted, @bud53! Thanks for letting us know! View Post

ks7000 user, question about turning off the tv and hdmi source same time

Posted by 28-10-2018 11:47 PM in TV

im using my ks7000 with gaming consoles and a sky box, question is how do make my tv turn off as soon as i turn off my sky box or the gaming... View Post

29-10-2018 11:02 AM

Hi @tvuser101 If there is an option to turn off your TV when you power off your console t... View Post

Smart tv wont connect to wifi

Posted by 19-08-2017 10:13 PM in TV

Please can someone help me? I Have a UE50ES6300 Tv that will no longer connect to wifi. I have done a reset and also changed the DNS settings to... View Post

28-10-2018 10:40 PM

My Samsung tv finds my internet connection, but won't allow me to input my password. It flashes... View Post

Strange video artefact ue50mu6120

Posted by 14-04-2018 09:31 PM in TV

Evening, its been a few days since we used this tv and it has developed something weird on the left of the screen. It is a bar, about 5% of... View Post

28-10-2018 08:06 PM

I had to resort to a full factory reset. Anywhere that I posed the question came up with no answe... View Post

Beta Firmware 1159 for 65Q9F 2018 is "bugged"

Posted by 18-10-2018 09:44 AM in TV

Hello, I put the beta firmware send by David B (German moderator on Samsung Community) and all it's good, better motion, better local... View Post

26-10-2018 02:32 PM

LOL! Well, I'm going to blame my faux-pas on the cold virus that's fallen in love with me the pas... View Post

MU8000 and N850

Posted by 26-10-2018 01:48 PM in TV

Hello everyone, I really need just some confirmation here as Samsung Support has told me both yes and no. I have a MU8000 and a N850... View Post

26-10-2018 02:12 PM

@MrTugBoat87 wrote: Hello everyone, I really need just some confirmation h... View Post

Feature not available without smart remote

Posted by 26-10-2018 12:49 PM in TV

I had to purchase a new smart remote for my tv. It turns on my tv but that’s it. It won’t do anything else. I tried holding down the return and... View Post

26-10-2018 01:27 PM

Hi there, @Jbaker. What is the model code of your TV? Check out this guide for help... View Post

Disappearance of the image after last update 13/09/2018 on a Samsung TV

Posted by 15-09-2018 10:24 AM in TV

Dear members first good morning. I am thankful in advance to who will be helping me to find a solution to my problem. Two days ago, there was an... View Post

25-10-2018 08:39 PM

Hello I have the same software on the ue65mu7072, software T-KTMDEUC-1240.7,BT-S. I would like to... View Post

Long lasting TV

Posted by 24-10-2018 06:47 PM in TV

Hello Dear Samsung Community and Samsung Team, my Samsung TV needs to have it's success story known to the community and the company... View Post

25-10-2018 02:20 PM

@paul1277 wrote: @longlastingtv wrote: Hello Dear Samsung Commu... View Post

Smart TV disconnected from Virgin WIFI and won't reconnect

Posted by 02-07-2018 10:01 PM in TV

Hi, When I got my Smart TV model UE43M5520, I tried to connect it to my Virgin WiFi. It refused to connect at first, stating I had the wrong... View Post

25-10-2018 07:11 AM

I have found a workaround for this issue. I bought a WiFi range extender from ... View Post

NEW 43" Frame TV WARNING!!!!

Posted by 24-10-2018 02:37 PM in TV

I have a 3 month OLD the Frame TV UE43LS003, and one of the builders managed to crush the onebox, I have asked Samsung to Purchase one but they... View Post

24-10-2018 04:25 PM

Thanks Paul I am now taking to twitter and FB. and you are completley right I dont see why they c... View Post

QWERTY key board not showing on TV

Posted by 23-10-2018 07:10 PM in TV

I am having an issue with my Samsung UHD smart TV when I click on a box on google it the web browser box the key board no longer pops up for me... View Post

23-10-2018 07:20 PM

Ps I did a soft reset and it’s working. Thanks for your response nonetheless. View Post

samsung qa55q7cam change region

Posted by 23-10-2018 06:15 PM in TV

Hello, Please can someone help me change the region on my new tv? I bought this a few weeks and set it up but all the apps are locked to Dubai,... View Post

23-10-2018 06:29 PM

Hi @Declan353 Software in Samsung TV's varies from region to region for compatibility pur... View Post