09-11-2020 04:53 PM in
TVI have a Samsung model UE22F5410AXXU version 1 smart TV. Been watching latest series of 'Top Gear' (29). No problems with first 4 episodes but episode 5 plays with Audio Description (AD) on. This cannot be turned off. The AD option is not shown.
I'm also starting to watch the second series of 'His Dark Materials'. This OK. Has the AD option and can be turned on or off.
Open iPlayer on PC and can play 'Top Gear' and 'His Dark Materials' without AD but then, there is no option to turn in on if required ?!?
Is the problem with the Samsung TV or BBC iPlayer ??
Solved! Go to Solution.
10-11-2020 05:51 AM in
TV***Resolved*** Issue found to be problem with AD button on remote control unit
10-11-2020 05:51 AM in
TV***Resolved*** Issue found to be problem with AD button on remote control unit