For a few months BBC iPlayer has not working been working on our UE32ES5500K TV Smart Hub. If we click on the Button, it just goes to a black screen. 4OD, ITV and other services are working OK. It won't let me Uninstall the app, so I can't reinstall a new version. It says its on Version 2.02603. If I try and run it from the App Store screen, it still goes to a black screen. Any suggestions?
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Updated official TV Support page link that has a little more info/clarification on the BBC iPlayer issue here: https://www.samsung.com/uk/support/tv-audio-video/bbc-iplayer-software-update/
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i have a 2013 samsung smart tv modelo UE46F6500MODELO. Back in January i managed to uddate via usb the version 2127.0 and fabulous all app working better than ever. However end of Feb the bbciplayer stop working. Is there another update need or is the problem mre serious.