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Original topic:

BBC iplayer error 02050

(Topic created on: 08-06-2023 03:34 AM)
felixgolightly
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‎08-06-2023 03:34 AM in 

Samsung UE40MU6120

For months now Iplayer will not load any content.  The app loads and show available content but selecting anything returns a message saying content will not load and listing error 02050.

Have tried updates and resets but nothing seems to solve this.

Any ideas very welcome...

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1 REPLY 1
KholaI
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‎08-06-2023 04:18 PM in 

Hey @felixgolightly 

Is your TV running on software version 1310? You can check this by heading into Settings > Support > Contact Samsung. If not, please update it via a USB to see if this helps! You'll be able to locate these steps in the following link: 

https://www.samsung.com/uk/support/tv-audio-video/how-to-update-a-samsung-tv-via-usb/

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