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Original topic:

Bbc iplayer constant juddering

(Topic created on: 26/02/19 00:31)
Apprentice
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TV

Hi 

When I connect my pc to the samsung TV, if watching bbc iplayer it constantly murders. It dies not do this on it player.

Tried going to expert picture settings but most are 'unavailable " on my TV, just get, no option to use.

Would appreciate any help.

Thanks

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Moderator
Moderator
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Hi @Kraaky.

 

What's the model code of your TV? Go to Home > Settings > Support > About This TV.

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Apprentice
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Model UN50NU7090

Serial Number 07W23CXK907592D

 

Thank you

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Moderator
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Thanks for that @Kraaky! Are you streaming via the BBC iPlayer app installed on the TV or are you using your PC? If you're using the TV's app, could you try a Smart Hub Reset? Head to Settings > Support > Self Diagnosis > Reset Smart Hub.
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Apprentice
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Hi Tom,
I'm doing it via pc with HDMI
Thanks
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