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Original topic:

Backlight goes up and down rhythmically

(Topic created on: 15-04-2019 08:39 PM)
455 Views
JonasHess
Apprentice
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Okay so this just started happening.

 

Every 2 seconds or so it's like the screen turns the backlight up and down again.

 

Here is a link to a video showing the problem:

https://youtu.be/VIIRrqG2YOI

It is really subtle but worse IRL than on the video.

 

It is most pronounced on the left side i think but also visible on the right. Not much in the center.

I have tried to Google it but couldn't find anything relevant, but I might not be searching for the right thing since English is my second language and I don't know what to call this issue.

 

Hopefully someone can help.

The TV is a Samsung UE55KS7005 and it happens on all apps and hdmi sources.

3 REPLIES 3
ChrisM
SuperStar
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Hi @JonasHess 

 

Could you tell us the current software of your TV? Go to Home > Settings > Support > Contact Samsung.

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simonnelson
First Poster
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Experiencing this same issue for months now. Did you ever find a resolution?

 

(My software version is 1241)

JonasHess
Apprentice
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It was still under warranty so I sent it back and they replaced the panel. Haven’t had any issues since.
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