08-05-2020 08:22 AM in
I have a problem with my new samsung tv QE75Q60R.
I have connected the tv with my reciever through the ARC channel.
All HDMI devices or apps work perfectly expect for Netflix. It seems that Netflix forces the TV into sending the receiver a Dobly Digital + signal. Our receiver doesn't support Dolby Digital +, only Dolby Digital. The result of this is that the sound is stottering/keeps fading away.
I've tried to change the signal to Dobly Digital but the option is greyed out.
Does anyone else have the same problem or a solution for this problem?
08-05-2020 05:37 PM in
08-05-2020 05:42 PM in
Is this the first time it happen?
yes, its a brand new tv
Have you tried watching different movies from Netflix that does not have Dolby Digital audio format?
I tried alsmost al movies
Have you tried resetting the sound settings on the TV?
yes multiple times
but i found a another topic, seems to be i'm nog the only one with this problem 😞